Vision

A global leader in regulating telecommunications and broadcasting, thereby promoting a better quality of life through Information and Communications Technologies (ICTs).

Mission

We pursue excellence in regulating the telecommunications and broadcasting sectors by maintaining focus on universal access, investing in our employees, and through innovative, non-discriminatory and transparent mechanisms
 

Core Values

Customer Focus     We promote and protect the interests of our customers.   We recognise the different interests of our customers and are responsive to their needs.   We communicate effectively. Innovativeness   We seek creative solutions to meet the challenges of our work.   We take a proactive approach to our changing environment. Professionalism   We respect and value the contributions of all persons.   We are committed to achieving excellence.   We recognise the importance of team work. Integrity   We are honest, objective and fair in all matters.   We are accountable for our actions.   We respect the value and confidentiality of our customers’ information.