F.A.Q

Headlines

March 14th 2008

The Authority has been advised that on Friday 14th March 2008, the Honourable Kennedy Swaratsingh, Minister of Public Administration, exercised his powers pursuant to sections 30 and 39 of the Telecommunications Act 2001, to terminate concessions and licences granted to Laqtel Limited.
Read the News Release

March 08th 2008
News Release

The Dispute Resolution Panel appointed to resolve the dispute in relation to final interconnection rates between Digicel Trinidad and Tobago Limited (Digicel) and Telecommunications Services of Trinidad and Tobago Limited (TSTT) delivered its final decision yesterday, 7th March 2008.

Read the Decision

February 21st 2008
Notice

The Authority wishes to announce that the deadline for comments on the "Proposed Central office Codes Exhaust Analysis Methodology" has been extended to March 7th 2008 at 4.00 p.m.

January 11th 2008
Recommendations have been made to the Minister of Public Administration for two additional Concessions for the provision of Free to Air Television Broadcasting services
more

October 29th 2007
The Authority has published Radio Frequency Radiation measurements taken from cell towers throughout the country.
more

October 22nd 2007
The Authority has issued a Press Statement on the Auction of Radio Spectrum to provide Public Broadband Wireless Services (BWA). more

October 16th 2007
The Authority wishes to advise that modifications have been made to the following documents:

Eligibity and Evaluation Criteria for Concessions
Concession Application Form

October 1st 2007
The Authority has laid charges against Laqtel Ltd. for failure to post a Peformance Bond. more

The Authority has issued a Request For Proposals to Provide Free To Air Television Broadcasting Services. more

August 9th 2007

NOTICE

We wish to advise that a modification has been made to the Consultative Document: " Proposed Costing Methodology". more

COMMENTS INVITED ON PROPOSED COSTING METHODOLOGY FOR THE TELECOMMUNICATIONS SECTOR .
more

July 16th 2007
A new version of the paper "Position and Procedures in respect of Non-Objections for Applications to Town and Country Planning Division for Site Approval of Telecommunications Structures" has been published.
more

20th June 2007
Migration Plan: 1800 MHz Band to 1900 MHz Band Allocated to Cellular Mobile Services for the Telecommunications Services of Trinidad and Tobago (TSTT)

The Authority invites comments to the captioned consultative document. This document seeks to establish the process by which TSTT shall migrate its public domestic mobile telecommunications network from the 1800 MHz band to the 1900 MHz band allocated for cellular mobile services.

more

June 15th 2007
Applications for the provision of public Internet services using wired facilities are invited.
more

May 24th 2007
A revised version of the document 'Eligibility and availability criteria for Concessions' has been published. There have been changes to the Status of the Application Process for the various types of concessions.
more

World Telecommunication and Information Society Day,
May 17th 2007.

Greetings from the Chairman
Greetings from the Executive Director (ag.)

Expressions of Interest are hereby invited from parties interested in providing ‘FREE TO AIR’ TELEVISION BROADCASTING SERVICES.
more

Notice of Central Office Codes assigned to the various providers of mobile and fixed line telephone services in Trinidad and Tobago.
more

Approved Budget for 2006/2007
more

Calendar of Events

F.A.Q

Question: If I sign up for a post-paid mobile account now, will I be able to change to a new company when their service starts?

Answer: Yes you can, but there may be a penalty –

before you sign on as a post-paid customer with an existing company please read your contract very carefully. Some companies may require you to keep their mobile service for a minimum period. Currently, this period may vary from one (1) to five (5) years and penalties are likely to apply if you try to end the service before the minimum period has run out.

Question: What does it mean when I am told that my mobile phone is ‘locked’
(This should not be confused with ‘keypad lock’)

Answer: This means that the mobile phone is set up to work only with the telephone company which supplied it.

Question: If I receive a mobile telephone from abroad can I use it in Trinidad and Tobago

Answer: Not all mobile phones can be used in Trinidad and Tobago. Mobile telephones use signals to send and receive calls via “frequency bands”. In Trinidad and Tobago the following frequency bands are proposed for mobile phones.

TSTT’s GSM and TDMA networks
800, 1800 and 1900

Digicel’s GSM network
800 and1900 Bands

LaqTel’s CDMA network
800 and 1900 Bands

Question: What can I do if I am unhappy with my mobile telephone service?

Answer: Firstly, complain to your telephone company. If after doing so you are unsatisfied with your service or the way your complaint has been addressed, you can complain to the Telecommunications Authority of Trinidad and Tobago

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